Frequently asked questions about travelling with a pet

With a short message: tell us where and when you’re going, what pet you have and which documents you already hold. From there, we do everything — from the procedures to the ready document package — so that you can travel at short notice.

It depends on the destination and on what your pet already has. If no rabies antibody titre test is needed, a few weeks is usually enough: for the EU and Great Britain, for example, at least 21 days must pass between the primary rabies vaccination and entry. If the destination requires a titre test, preparation takes 3–4 months or more, so it’s best to get in touch early. We’ll give you exact dates as soon as we know the destination and what your pet already has.

The main sources are the official websites of the destination country’s veterinary service or ministry of agriculture, as well as its consulate. Rules for transit countries need to be checked separately. If we’re preparing your documents, we’ll determine the required procedures and documents ourselves.

The basic requirements — microchip, rabies vaccination, veterinary certificate — are the same for cats and dogs in many countries. However, some destinations have extra conditions for dogs: for example, treatment against certain parasites before entry, or restrictions on importing particular breeds.

Yes. A certificate can’t be issued without an examination. Our vet carries it out as part of the preparation — you won’t need a separate trip to a clinic.

Besides the entry documents, it’s worth finding out about local rules for keeping animals: registration, compulsory vaccinations, dog walking. If you plan to return with your pet later, tell us when you get in touch — we’ll take it into account when drawing up the procedure plan.

In many countries, yes: the microchip is the main way of identifying the animal. The order often matters too: as a rule, the chip must be implanted before the rabies vaccination or on the same day. If the vaccination was given before microchipping, it will have to be repeated for a number of destinations.

No. Some countries require it, others don’t; we’ll tell you straight away whether you need one. Where the test is needed, we take the blood sample ourselves and send it to an accredited laboratory.

Typically, a pet passport with microchip and vaccination records, a veterinary certificate for crossing the border and, for some destinations, a rabies antibody titre test result or an import permit. The exact set depends on the destination country — we determine it right at the start.

It’s a document that records the animal’s details, chip number, vaccinations and parasite treatments. On its own it usually doesn’t replace the veterinary certificate for crossing the border, but it serves as the basis for issuing one.

Not long, which is why the certificate is issued in the last few days before departure. The period usually runs from the date of issue: for the EU and Great Britain, for example, your pet must enter within 10 days of the certificate being issued. Other countries set their own periods — we work out the issue date for your trip ourselves.

Send us photos of the documents via messenger. We’ll check every entry, correct anything filled in incorrectly and, if necessary, reissue related documents — all with us, in one place, within the quoted price.

Yes. Documents are prepared for each animal separately — we’ll put together complete sets for all your pets in one place.

Send us your travel date and photos of the documents your pet already has. We’ll quickly see what needs doing and plan the preparation so that you can travel at short notice.

We’ll prepare your pet’s documents from start to finish just as for a trip with the owner; if someone else is accompanying the animal, let us know when you get in touch.

Tell us about the condition when you get in touch — we’ll take it into account during the examination and procedures. Bring extracts from your pet’s medical records to the appointment. Please check the rules for carrying medication with your airline and the destination country’s consulate.

Yes, but many countries set a minimum age for entry, linked to the rabies vaccination. Send us your pet’s age and we’ll tell you what can be done and when.

Yes. We do everything ourselves: procedures, blood sampling for tests, paperwork and document checks. No running between clinics — you receive a ready package, and all procedures and tests are included in the price.

You tell us about your trip — by phone or messenger. Then there are two options: you send photos of the documents you have, and we check them and complete whatever is missing — or we do everything from scratch: microchip, vaccinations, rabies antibody titre test (if needed), pet passport and certificate. At the end, we hand over the ready package and stay in touch until you leave.

No. Procedures, tests and paperwork are all included in the price we quote before we start.

No, and we’re honest about that. Border and veterinary authorities decide whether to let a pet across the border, and the carrier decides whether to accept it on board. Our job is to prepare your pet and the documents so thoroughly that the risk of errors is kept to a minimum.

No. Procedures, tests, paperwork and document checks — it all happens with us, in one place. All you need to do is bring your pet in for procedures at the agreed time, and we’ll hand over the finished documents in person or however suits you.

No. We handle veterinary documents; please check transport conditions with your airline or transport company. What we do is prepare the travel documents, from start to finish.

Ideally, know your destination country and approximate travel dates, and have your pet passport — or photos of your pet’s existing documents — to hand. If something’s missing, that’s fine — we’ll find out the rest ourselves.