Documents5 min read
How to check your pet’s documents before a flight
A typo in the chip number or dates in the wrong order — and questions may come up at the border. Here’s how to go through the documents yourself and what to check first.
Checking and completing your pet’s travel documents
Send us photos or scans of what you already have via messenger, and we’ll check every document: dates, microchip number and whether the details match. We do everything that’s missing ourselves, fix anything that’s wrong, then hand over the ready package. Procedures, tests and paperwork are all included in the price.
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Who it’s for
You have a passport and some vaccinations
We take into account everything that’s already done and valid, and add only what’s missing for your destination.
Not sure your documents are in order
We cross-check the microchip number, vaccination dates, passport entries and the order of procedures. If something’s wrong, we’ll tell you straight and fix it.
Documents were done elsewhere
It doesn’t matter where they were issued: we check them from photos and complete the package in-house.
Travelling soon and still unsure
We quickly review the documents you send and tell you what needs to be done so that you can leave on time.
How it works
Requirements depend on the destination country, the type of animal and the travel date. Please check transport conditions with your airline or transport company.
- 01
You message or call us
Tell us your destination country, your travel date and which documents you already have.
- 02
You send photos or scans
Send us photos via messenger of the passport pages showing the microchip and vaccination details, plus any certificates and test results you have. Clear phone photos are enough.
- 03
We check the documents you sent
We cross-check the details between documents and check the dates, the order of procedures and validity periods. Then we tell you what’s already fine, what’s missing and what needs fixing.
- 04
We fill the gaps and fix errors
We carry out the necessary procedures — for example, a rabies booster or a titre test — and issue any missing documents. You bring your pet to us for the procedures; we handle everything else without you.
- 05
We hand over the ready documents
After the final cross-check, you receive the complete package and can travel with peace of mind.
Documents you may need
This list is indicative. The final set depends on the destination country, the type of animal and the travel date.
- Pet passport — we check the existing one and issue a new one if necessary
- Microchip — we check the number and implant one if necessary
- Vaccinations — we check the dates and give any that are missing
- Rabies vaccination — we check that it’s still valid and was given after microchipping, and revaccinate if necessary
- Rabies antibody titre test — included in the package if your destination country requires it
- Veterinary certificate before departure — issued in time for your travel date
- Exactly what needs completing depends on the destination country and the documents you send
What to send us to get started
That’s enough for us to give you a price and draw up a plan straight away. If something’s missing, don’t worry — we’ll find out the rest ourselves.
- 1Your destination country and travel date
- 2Clear photos or scans of all passport pages with entries: pet details, microchip, vaccinations
- 3Photos of any health records, certificates and test results you have
- 4Your pet’s age and approximate weight
- 5Where and when the most recent procedures were done, if you remember
How quickly it’s done
The amount of work depends on how much has already been done. Sometimes all it takes is issuing the veterinary certificate before departure; sometimes the rabies vaccination needs to be repeated or a titre test done. Either way, we do everything so that you can leave at short notice.
| Checking the documents you send | As soon as you send the photos |
|---|---|
| Completion without new vaccinations or tests | The quickest option — we issue what’s missing straight away |
| If a rabies booster is needed | Given here in a single visit |
| If a titre test is needed | We take the blood sample and send it to the laboratory for you |
Timelines depend on your pet’s age and which documents you already have.
Frequently asked questions
How do I send you the documents?
Just take photos with your phone and send them to us via messenger — WhatsApp or Telegram. The main thing is that the microchip number, dates, stamps and signatures are clearly visible.
What is included in the price of document completion?
The document check, all missing procedures and tests, the paperwork and the final cross-check. There are no separate charges for procedures or tests.
Will I have to bring my pet to you?
Only if a procedure needs your pet to be there in person: a vaccination, microchipping, a blood sample or the examination before the veterinary certificate is issued. We check the documents from photos, without a visit.
What if the documents turn out to be wrong?
We’ll tell you exactly what’s wrong and fix everything ourselves. Sometimes it is enough to issue what is missing; sometimes a procedure needs to be repeated. Either way, you won’t have to go round different clinics.
How will I receive the ready documents?
Once everything has been fixed and cross-checked, we hand over the package — in person or in whatever way suits you; we’ll agree on this during our first conversation.
Tell us about your trip
Leave your details — a specialist will get in touch, give you the price and timeline, and then take care of the documents for you.
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